Returns & Exchanges
At Cricket Shop Italy, we want to ensure you are fully satisfied with your performance gear, which is why we offer a 14-day return window for all unused items in their original packaging. Whether it is a sizing issue with your pads or a change of heart regarding a bat, our streamlined process ensures a quick resolution.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive your Return Authorization (RA) number.
Pack Your Equipment
Securely pack the items in their original boxes, ensuring all tags are attached and protective films are intact on cricket bats or helmets.
Ship to Our Warehouse
Affix the provided shipping label or use a tracked courier service to send your package to our distribution center located in Italy.
Quality Inspection & Refund
Once our specialists verify the condition of the sports gear, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing